Google Voice customers may experience MMS messages not being delivered to recipients.

Timeline (UK time)

1. 14 Jan 2026, 21:30 GMT ✓ Operational

   The issue with Google Voice has been resolved for all affected users as of Wednesday, 2026-01-14 13:00 PST. We thank you for your patience while we worked on resolving the issue.

2. 14 Jan 2026, 18:33 GMT ℹ Operational (notice)

   Summary Google Voice customers may experience MMS messages not being delivered to recipients. Description We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST. Our engineering team continues to investigate the issue with a 3rd party vendor to mitigate the issue. We will provide an update by Thursday, 2026-01-15 10:30 PST with current details. Customer Symptoms Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them. Workaround SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.

3. 14 Jan 2026, 04:16 GMT ℹ Operational (notice)

   Summary Google Voice customers may experience MMS messages not being delivered to recipients. Description We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST. Our engineering team continues to investigate the issue with a 3rd party vendor to mitigate the issue. We will provide an update by Wednesday, 2026-01-14 10:30 PST with current details. Customer Symptoms Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them. Workaround SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.

4. 13 Jan 2026, 23:10 GMT ℹ Operational (notice)

   Summary Google Voice customers may experience MMS messages not being delivered to recipients. Description We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST. Our engineering team continues to investigate the issue with a 3rd party vendor. We will provide an update by Tuesday, 2026-01-13 20:30 PST with current details. We apologize to all who are affected by the disruption. Customer Symptoms Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them. Workaround SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.