Users may be unable to generate images in Microsoft 365 Copilot Create

Timeline (UK time)

1. 2 Nov 2026, 18:59 GMT ✓ Operational

   Title: Users may be unable to generate images in Microsoft 365 Copilot Create User impact: Users may have been unable generate images in Copilot Create. Final status: We identified that a recent feature update included a misconfiguration in the Create module that led to this impact. We've reverted the change and confirmed through our own testing that this has resolved the impact. Scope of impact: This issue may have affected Copilot Create users attempting to generate images. Start time: Friday, October 30, 2026, at 7:00 PM UTC End time: Monday, November 2, 2026, at 5:40 PM UTC Root cause: A recent feature update included a misconfiguration in the Create module, which led to this impact. Next steps: - We're reviewing our feature configuration testing and validation phases to pinpoint and implement areas for improvement to prevent similar future impact from occurring. This is the final update for the event.

2. 2 Nov 2026, 18:14 GMT ✓ Operational

   Title: Users may be unable to generate images in Microsoft 365 Copilot Create User impact: Users may be unable to generate images in Copilot Create. Current status: We're reviewing user feedback of the problem to triage what's leading to this behavior. Scope of impact: This issue may affect Copilot Create users attempting to generate images. Next update by: Monday, November 2, 2026, at 8:30 PM UTC

3. 2 Nov 2026, 17:12 GMT ✓ Operational

   Title: We're looking into a potential problem impacting Microsoft 365 Copilot User impact: We're checking for potential impact to your users. Current status: We're investigating a potential issue impacting Microsoft 365 Copilot and checking for impact to your organization. We'll provide an update within 60 minutes.