MirrorSphereService status

Status › Incidents

Some users may see delays receiving policies, apps, and other changes on Windows devices enrolled in Microsoft Intune

Degraded Ongoing

Started
Ended
Not yet
Affects
Microsoft Intune

Timeline (UK time)

  1. Degraded

    Title: Some users may see delays receiving policies, apps, and other changes on Windows devices enrolled in Microsoft Intune User impact: Users may see delays receiving policies, apps, and other changes on Windows devices enrolled in Microsoft Intune. More info: A recent Windows security update, MSRC144654, can cause a single device check in to fail during installation. Affected devices receive pending changes at their next successful check in. Users can check in manually after the update finishes instead of waiting for the next scheduled check in. Current status: We’ve confirmed that a recent Windows security update, MSRC144654, can cause a single check in to fail during installation. We’re developing a fix to address this issue and anticipate its release for early December 2026. We’ll provide a better estimate for the delivery of our fix when available. Scope of impact: Some users with Windows devices enrolled in Microsoft Intune may experience delays receiving policies, apps, and other changes while their devices install Windows security update MSRC144654. This information may be updated as our investigation continues. Root cause: A recent Windows security update, MSRC144654, can cause a single check in to fail during installation. Next update by: Wednesday, November 25, 2026, at 2:30 AM UTC

  2. Degraded

    Title: Some users' Microsoft Intune enrolled Windows devices may experience device check-in delays of up to eight hours User impact: Users' Microsoft Intune enrolled Windows devices may experience device check-in delays of up to eight hours. More info: While we're working to remediate impact, affected users can perform a manual check-in. Current status: We've confirmed that a component introduced in a recent Windows update is causing the issue and are developing a fix. We'll provide an estimated release timeline once one is available. Scope of impact: Any user with a Microsoft Intune enrolled Windows device may be affected. This information may be updated as our investigation continues. Root cause: A recent Windows update contains a code issue affecting Intune's ability to perform an initial check-in, resulting in impact. Next update by: Thursday, November 12, 2026, at 2:30 AM UTC

  3. Degraded

    Title: Some users' Microsoft Intune enrolled Windows devices may experience device check-in delays of up to eight hours User impact: Users' Microsoft Intune enrolled Windows devices may experience device check-in delays of up to eight hours. More info: While we're working to remediate impact, affected users can perform a manual check-in. Current status: This event is a continuation of the issue previously communicated via IT1547988. Our monitoring has identified an increase in delays affecting check-ins for Microsoft Intune-enrolled Windows devices. Our investigation indicates that an issue in a recent Windows update is causing initial device check-in attempts to fail, while subsequent automated and manual attempts remain unaffected. We're continuing to analyze the changes introduced in the recent Windows update to isolate the specific root cause and determine an appropriate remediation strategy. Scope of impact: Any user with a Microsoft Intune enrolled Windows device may be affected. This information may be updated as our investigation continues. Next update by: Wednesday, November 11, 2026, at 8:00 PM UTC

  4. Degraded

    Title: Some users' Microsoft Intune enrolled Windows devices may experience device check-in delays of up to eight hours User impact: Users' Microsoft Intune enrolled Windows devices may experience device check-in delays of up to eight hours. Current status: We're investigating a potential issue with Microsoft Intune and checking for impact to your organization. We'll provide an update within 30 minutes.

Wording above is from Microsoft 365 service health. Original notice.